The Carrier® Factory Authorized Dealer program is much more than a label and a logo. It’s a program that reflects the vision and values exemplified by Willis Carrier, the inventor of modern air conditioning. Becoming a Factory Authorized Dealer requires a commitment to quality, customer satisfaction, education, training, and certification. It focuses on delivering real service - improving customer satisfaction with the Carrier brand by diligently evaluating and improving business practices at all levels.
The Factory Authorized Dealer distinction represents a dealer who embodies excellence - who delivers on the promise day in and day out. It represents a set of standards and integrity the dealer honors and the consumer will trust.
Carrier® Factory Authorized Dealers haven’t earned their distinction just by selling and servicing Carrier equipment. They must consistently perform to rigorous standards to qualify for factory endorsement. Less than 3% of the Carrier dealers nationally achieve and maintain the status of “Factory Authorized Dealer”.